Privacy – Uncle Chi Towing

Introduction

Your privacy is important to us. This Online Privacy Policy details how Uncle Chi Towing Transport and Recovery and its affiliates, subsidiaries, and service providers (“we,” “us,” and “our”) manage your information and any personal details about you when you visit, use, and access services through our website (“Site”).

This Online Privacy Policy outlines the types of information we may collect from and about you during your use of our Site. Additionally, it describes our procedures for collecting, maintaining, safeguarding, and disclosing this information.

If you request or acquire any financial product or service from or through us, utilizing this Site or otherwise, we will handle the collection, use, protection, and sharing of this information in accordance with our Financial Privacy Policy. This Online Privacy Policy addresses privacy matters not covered by our Financial Privacy Policy, so it is essential to read it carefully to comprehend our financial privacy practices and your choices regarding nonpublic personal information about you.

Information Collection Through Automatic Data Collection Technologies

As you navigate and interact with our Site, we may employ automatic data collection technologies to gather specific information about your equipment, browsing actions, and patterns, which may include:

Details of your visits to our Site, such as pages visited, device used, location data, and other communication data, as well as the resources you access and utilize on the Site.
Information about your device and Internet connection, including your IP address, operating system, and browser type.

The automatically collected information is purely statistical data and does not include personal information. However, we may retain or associate it with personal information obtained through other means or received from third parties. This aids us in enhancing our Site and providing a more personalized service by enabling us to:

Estimate our audience size and usage patterns.
Store information about your preferences, allowing us to tailor our Site to your individual interests.
Expedite your searches.
Recognize you upon your return to our Site.

The technologies employed for automatic data collection may include:

Cookies (or browser cookies): Small files placed on your device’s hard drive. You can refuse browser cookies by adjusting your browser settings, but doing so may limit access to certain parts of our Site.
Web Beacons: Small electronic files, such as clear gifs, pixel tags, and single-pixel gifs, embedded in pages of our Site [and our e-mails]. These facilitate various purposes, such as counting users who visited specific pages or opened emails and providing related website statistics.

How We Use Your Information

We utilize the information collected about you or provided by you, including personal information, for the following purposes:

Presenting our Site and its contents to you.
Offering you information, products, or services requested by you.
Fulfilling any other purpose for which the information is provided.
Providing notices about requested services, including expiration and renewal notifications.
Executing our obligations and enforcing our rights under contracts between you and us, including billing and collection.
Notifying you of changes to our Site or any products or services offered.

For marketing purposes, we may use your information to offer our products and services to you.

Disclosure of Your Information

We may disclose aggregated information about our users that does not identify individuals without any restrictions. Additionally, we may disclose personal information in the following situations:

To our subsidiaries and affiliates.
To contractors, service providers, and other third parties assisting our business, including those marketing and offering our products and services.
To a buyer or successor in case of a merger, divestiture, restructuring, reorganization, dissolution, or sale or transfer of some or all of our assets.
To fulfill the purpose for which the information is provided.
For any other purpose disclosed by us when the information is provided.

We may also disclose personal information:

To comply with court orders, laws, or legal processes, including responding to government or regulatory requests.
To enforce or apply our terms of use located at aaa.com/tandc.
If we believe disclosure is necessary to protect our rights, property, or safety, or the rights, property, or safety of our customers or others, including exchanging information with other companies and organizations for fraud protection and risk reduction purposes.

Choices About How We Use and Disclose Your Information

We aim to provide you with choices regarding the personal information you provide to us. Mechanisms have been established to give you control over your information in the following areas:

Tracking Technologies and Advertising: You can configure your browser to refuse some or all browser cookies or to receive alerts when cookies are being sent. If you disable or refuse cookies, certain parts of our Site may become inaccessible or function improperly.

Promotional Offers from the Company: If you prefer not to have your contact information used for promoting our products or services, you can opt-out at any time by updating your communication preferences in the “My Membership” section on unclechitowing.com. This can be done by checking or unchecking the relevant boxes. Alternatively, you can opt-out by completing a form. If you have received a promotional email, you may request exclusion from future email distributions by sending us a return email. Note that this opt-out does not apply to information provided to the Company due to product purchases, warranty registrations, product service experiences, or other transactions.